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Privacy Policy

    Our Privacy Policy
    PWH Surveyors, a multi-disciplinary chartered building and quantity surveying consultancy, is committed to respecting the privacy of your personal information. We value potential and existing customers which is why we do not sell, distribute or lease your personal data to other companies and businesses. Along with our business and internal management systems, this website is designed to comply with data protection legislation.
    We use the information collected from you to provide estimates, surveys and drawings, make telephone contact and to email details regarding your enquiry.

    In general, you can browse our web site without giving us any personal information. This Privacy Policy, provides lots of detailed information on when and why we might collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

    Information we collect and what we do with it
    When you make initial contact via email, or submit your details using our online website form or during a phone call you provide us with information to understand your needs. We use the information (including name, email address and phone numbers, sometimes your address and any other information relevant to your enquiry.) to get in touch and reply to your enquiry.

    We also use google analytics to analyse traffic to our web site. We do this to find out things such as the number of visitors to the various parts of the site. We collect only anonymous, aggregate statistics. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

    We will not sell, distribute or lease your personal information to third parties.

    Data Retention
    We retain this information while you have on-going services with us, if you do not have any services with us your data may be held for a period of up to 2 years.

    Security
    We use a number of mechanisms to protect the security and integrity of your personal information. The data submitted in the contact form on this website is encrypted using 256-bit cryptography. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. However, in order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

    Third-party disclosure
    We do not sell, trade, or transfer your Personally Identifiable Information to outside parties. This does not include our website developers or hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

    Links to other websites
    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Changes to this Privacy Policy
    This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

    You can
    Contact us at any time to request access to the data we hold on you, or that it is corrected or deleted by emailing pwh@pwhsurveyors.co.uk

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